Privacy Policy
Effective October 28, 2026
Endura Wellness Collaborative, operated by EWC Management Services, LLC (“Endura,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through endurawellness.co, our appointment and patient communication systems, and other interactions with our practice.
Information We Collect
We may collect information you voluntarily provide, including:
• Name, telephone number, email address, mailing address, and date of birth
• Appointment requests, service interests, and communication preferences
• Information submitted through contact forms, questionnaires, or patient portals
• Payment and transaction information
• Health-related information you choose to provide
• Communications between you and Endura, including text messages
We may also collect technical information such as your browser type, device information, IP address, pages visited, and cookies used to support website functionality.
How We Use Information
We may use your information to:
• Schedule, confirm, cancel, or reschedule appointments
• Respond to questions and service requests
• Provide healthcare and wellness services
• Send appointment reminders, care-related communications, billing notices, and requested updates
• Process payments and maintain business records
• Improve our website, services, and patient experience
• Meet legal, regulatory, safety, and professional obligations
Health Information
Health information provided through our clinical systems may be subject to additional protections under applicable healthcare privacy laws, including HIPAA when applicable. This website Privacy Policy does not replace any Notice of Privacy Practices provided to patients.
Text Messaging and Mobile Information
When you consent to receive text messages from Endura Wellness Collaborative, messages may include appointment confirmations, reminders, scheduling updates, care-related information, billing notifications, and responses to messages you initiate.
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Message frequency varies based on your appointments and interactions with us. Message and data rates may apply. Reply STOP to unsubscribe from text messages or HELP for assistance. You may also contact us at 724-634-8309.
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No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be sold, rented, or shared with third parties. We may provide limited information to service providers that support the technical delivery of our messages, but only as necessary to provide those services or as required by law.
Consent and Opting Out
Consent to receive text messages is not a condition of purchasing services. You may withdraw your consent at any time by replying STOP. After opting out, you may receive one final message confirming your request. To resume messages, you may provide consent again through an approved enrollment method.
How We Disclose Information
We may disclose information to:
• Service providers that assist with scheduling, communications, payment processing, website hosting, or business operations
• Healthcare professionals involved in your care when permitted or authorized
• Government agencies or other parties when required by law
• Successors involved in a merger, acquisition, or transfer of business assets, subject to applicable privacy requirements
We do not sell your personal information.
Payments
Payment information may be processed through third-party payment services. Endura may not directly store complete payment-card information. Those providers maintain their own privacy and security practices.
Cookies and Website Technology
Our website may use cookies and similar technology to operate the site, remember preferences, understand website usage, and improve performance. Browser settings may allow you to restrict cookies, although doing so may affect website functionality.
Data Security and Retention
We use reasonable administrative, technical, and physical safeguards to protect personal information. No electronic system can be guaranteed completely secure. We retain information for as long as reasonably necessary to provide services, maintain appropriate records, comply with legal obligations, and resolve disputes.
Your Choices
You may contact us to request access to or correction of personal information, update your communication preferences, or ask questions about this Privacy Policy. Certain records may be retained when required by healthcare, tax, legal, or professional obligations.
Policy Updates
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.
Contact Us
Endura Wellness Collaborative
Operated by EWC Management Services, LLC
Website: https://www.endurawellness.co
Phone: 724-634-8309